We do our best to assure you the best quality product that will provide you years of trouble free service.  Unfortunately electronics can fail, and is beyond our control.  We offer a warranty on most of our products for 90 days from original sale. Some products have longer warranty periods specific to the item, and is stated in the item description.  Active Electronic Services Inc will repair or replace the product, at our option, during this warranty period.   In the unlikely event that one of our products should fail during the warranty period, please email our RMA department at: rma@activeelectronicservices.com. 

No returns will be accepted without an RMA.  Customer will be responsible for return shipment to us.  Our technicians will verify the nature of the problem, and the repaired or replacement item will be shipped promptly (at our expense).   If the item is DOA (dead on arrival), notify our RMA department within 7 business days.  Your return shipping expenses will be reimbursed for DOA products.   Active Electronic Services Inc does not warranty products that have been neglected or abused or that is damaged other than a manufacturer defect.  Returned products are thoroughly tested and verified.  Cosmetic damages are not covered by product warranty.